What are the shipping costs for my order?
Yay! On Silvercreek.nl shipping is totally free to the Netherlands and Belgium. You do not have to pay any delivery costs for your order. Do you want to ship your order to an other country? Check the cost here.
How is my order being shipped?
Your order will be shipped by PostNL Pakketservice. Your parcel will be delivered to the specified delivery address. As soon as your package has been shipped from our warehouse you will receive a track and trace code by e-mail. With this code you can easily track the package online. If you aren’t at home at time of delivery, Post NL will try to deliver the package the next business day. If you’re not available to take delivery of your parcel the second time, the parcel will be delivered at a PostNL service point in your area. You can pick up the package the next day. PostNL delivers from Tuesday through Saturday.
How long will it take for my order to arrive?
We make every effort to deliver your order as soon as possible. The average delivery time for items to Holland and Belgium is 2-4 working days. PostNL delivers Tuesday through Saturday.
How can I track my order?
When your order is ready for shipment, you will receive an automatic e-mail with a track and trace code from PostNL. With this code you can easily follow your parcel. If you haven’t received an e-mail with a track and trace code, please contact 026 – 20 30 995 or send an e-mail to email@example.com.
Is shipment abroad possible?
We ship all over the world. Do you want to ship your order to an other country? Check the cost here.